•  Cancellation Policy

No-shows and unexpected cancelations can cost us precious time and resources.Especially after the past couple of years of unprecedented changes, We respectfully request at least 24-hour notice for cancellations. Our appointments are confirmed 48 hours in advance by text message/email because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply to your credit card on file.

- Less than 24-hour notice will result in charge of $25 service at your next appointment for each service canceled.
- ‘No Shows’ will be charged 100% of the booked service amount. 

•  Refund Policy

We strive to offer my guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let your provider know within 7 days of your visit and we'd be happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 30 days from your initial purchase.  
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